Terms and Conditions for SkyHarbour AirVentures
Welcome to SkyHarbour AirVentures. These Terms and Conditions govern your use of our online platform and the services provided by SkyHarbour AirVentures, located at 2847 Flinders Street, Suite 120, Melbourne, VIC, 3000, Australia. By accessing or using our services, you agree to be bound by these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By visiting our site, using our services, or making any bookings through SkyHarbour AirVentures, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, which include our Privacy Policy. These terms apply to all visitors, users, and others who access or use our service.
2. Services Provided
SkyHarbour AirVentures provides a comprehensive range of travel and tourism services, including but not limited to:
- International and domestic flight bookings
- Customized travel itineraries
- Visa assistance
- Travel insurance
- Guided tour packages
- Luxury travel arrangements
- Corporate travel management
- Group bookings
- Last-minute deals
Specific terms and conditions may apply to individual services, and these will be communicated to you at the time of booking or inquiry.
3. User Obligations
As a user of our services, you agree to:
- Provide accurate, current, and complete information when requested.
- Comply with all applicable laws and regulations regarding your use of our services.
- Not use our service for any unlawful or prohibited purpose.
- Ensure the security and confidentiality of any login credentials.
4. Bookings, Payments, and Cancellations
All bookings made through SkyHarbour AirVentures are subject to availability and confirmation. Payment terms, cancellation policies, and refund procedures will vary depending on the specific service, airline, hotel, or tour operator. Full details will be provided at the time of booking. It is your responsibility to review and understand these terms before confirming your booking. Service fees charged by SkyHarbour AirVentures are generally non-refundable.
5. Travel Documents and Health Requirements
You are solely responsible for ensuring you have all necessary travel documents (passports, visas, health certificates, etc.) required for your chosen itinerary. SkyHarbour AirVentures can provide visa assistance and general advice, but it is your ultimate responsibility to verify all entry requirements for your destination and transit countries. We are not liable for any issues arising from your failure to possess the correct documentation.
6. Limitation of Liability
SkyHarbour AirVentures acts as an agent for airlines, hotels, tour operators, and other third-party service providers. While we strive to provide accurate and reliable information, we do not guarantee the performance of these third parties. SkyHarbour AirVentures shall not be liable for any loss, damage, injury, delay, or inconvenience suffered by you or any third party arising from:
- Acts or omissions of third-party service providers.
- Force majeure events (e.g., natural disasters, wars, pandemics).
- Your failure to comply with travel requirements or instructions.
- Any direct, indirect, incidental, punitive, or consequential damages.
Our liability is limited to the amount of the service fees paid to SkyHarbour AirVentures for the specific service from which the claim arose.
7. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and software, is the property of SkyHarbour AirVentures or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
8. Privacy Policy
Your use of our service is also governed by our Privacy Policy, which details how SkyHarbour AirVentures collects, uses, and protects your personal information. By using our service, you consent to such processing and you warrant that all data provided by you is accurate.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Melbourne, Victoria, Australia.
10. Changes to Terms
SkyHarbour AirVentures reserves the right, at its sole discretion, to modify or replace these Terms and Conditions at any time. We will provide reasonable notice of any significant changes by posting the new terms on this page. Your continued use of the service after any such changes constitutes your acceptance of the new Terms and Conditions.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Address: 2847 Flinders Street, Suite 120, Melbourne, VIC, 3000, Australia
- Phone: +61 3 9876 5432
- Email: info@skyharbour.com.au